To optimize device performance, be sure your BlackBerry Curve is running the most recent device software. Click the Options icon, and then click Network or Network Settings. On your BlackBerry Curve web browser, navigate to your email provider's website and try to sign in to your email account. Following is a table of network status indicators for those models: If the date and time are correct, or if you have problems after fixing them, continue troubleshooting. Make sure Redirect incoming messages to your handheld is checked. BlackBerry Bold Version: You may have email issues if you're unable to: Perform a soft reset. For mail messages to be received, the Inbox folder must have a checkmark next to it. If your device is still not able to send or receive email, contact the Support Center or your BlackBerry provider. This is document aona in the Knowledge Base. From the BlackBerry handheld Open the messages screen and select Options. Verify that the email address and password are correct. To see if you have any email accounts integrated with BlackBerry Internet Service, complete the following steps. On the Email Settings screen, choose Folder Redirection.
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